Debt recovery · Since 1993
Debt Recovery
Experts.
For more than three decades, VVM has recovered what others write off — pairing seasoned negotiators with data-driven precision. Ethical. Compliant. Relentless. Together, we build trust.
- In business
- 33 yrs
- CFDC registered
- 0013148/05
- B-BBEE
- Level 1
01 / Who we are
Three decades of trust,
built one recovery at a time.
At VVM, we are committed to being the market leader in debt recovery, building strong relationships and acting with integrity. We value people, clients and partnerships — and we strive to make a positive impact through our work.
From our head office in Randburg, we serve credit providers across South Africa with recovery programmes that are rigorous, humane and fully accountable.
Our approach
VVM’s performance-driven approach relies on our:
Data Analytics
Predict debtors with the most likely propensity to pay.
Negotiation Skills
Achieve amicable settlements and payment plans.
Payment Platforms
Secure and convenient payment solutions.
Legal Expertise
Fulfil the rights of both our clients and their customers.
Omnichannel Comms
Afford choice and convenience.
Talented Team
Skilled contact agents and legal professionals.
Who we serve
Industries we recover for.
02 / What we do
Recovery services, end to end.
From first reminder to final settlement — one accountable partner across the full collections lifecycle.
Commercial Recovery
Structured recovery of outstanding business debt — firm on outcomes, careful with the relationships behind them.
Consumer Collections
High-volume consumer portfolios handled with empathy, full compliance and measurable results.
Early-Stage & Pre-Legal
Early intervention that resolves accounts before they escalate — faster, cheaper and cleaner for everyone.
Legal Escalation Support
When litigation becomes unavoidable, hand-off is seamless — complete documentation trails, no lost momentum.
Trace & Locate
Data-driven tracing that reconnects portfolios with debtors who have moved on — always POPIA-aligned.
Reporting & Analytics
Live portfolio visibility — recovery rates, contact outcomes and projections, whenever you need them.
03 / How we work
A precise, transparent pipeline.
Every portfolio moves through the same disciplined sequence — so you always know where your money is.
01Onboard
Portfolios are ingested, validated and segmented within days — clean data trails from day one.
02Strategise
Every account is scored and routed to the treatment path with the highest probability of recovery.
03Engage
Respectful, omni-channel contact — negotiators trained to recover value while preserving dignity.
04Resolve & Report
Arrangements, settlements and closure — with transparent reporting back to you at every step.
04 / What we stand for
Our mission, and the values that survive contact with reality.
Debt recovery tests principles daily. Ours hold — they're why clients stay for decades.
Relationships Matter
We nurture trust and collaboration — with clients, with debtors, with each other.
Integrity
We act with honesty, ethics and transparency in every engagement.
Client Focus
We deliver solutions that meet client needs — not one-size-fits-all treatments.
Excellence
We strive for the highest standards in everything we do.
At VVM, we are committed to being the market leader in Debt Recovery, building strong relationships, and acting with integrity.
We value people, clients, and partnerships, and strive to make a positive impact through our work.
Together, we build trust
05 / The details
Built on modern tech. Backed by real accreditation.
Two short reads that matter if you're evaluating VVM as a partner — how we work under the hood, and how we're regulated.
Ready to recover what’s owed to you?
Talk to the team that has been turning written-off debt into working capital since 1993.